Services affected by Microsoft outage

Some of our contact channels are currently affected by a global Microsoft outage. Emails and online forms are not working. Our portal is unaffected.

Please contact us by live chat or phoning 0800 3586025 to report an emergency only.

We are working to understand the extent of the impact. Please be aware that there may be delays in providing services to you during this time. We will prioritise any emergency repairs and support. Thank you for your patience.

Stock kids helping in kitchen

Caring for your new kitchen or bathroom

We hope you are pleased with your new kitchen and/or bathroom and will enjoy them for many years to come.

Your new kitchen and/or bathroom has been designed to avoid staining from most household spillages, so general cleaning of the surfaces only requires a damp cloth and warm soapy water. But, here are some tips to keep them looking in good condition.

  • Never cut directly onto the worktop surface
  • Always use a chopping board when preparing food
  • Never place items taken directly from the oven or hob onto the worktop
  • Always use heat resistant mats on the surface of the worktop
  • Take care with hot irons
  • Wipe spillages as soon as possible and away from joints in the worktop
  • To avoid scratching your sink, use a plastic bowl for washing up
  • Wipe taps with a soft cloth
  • Use a mild detergent diluted in warm water
  • Never use abrasive cleaners as these will damage surfaces
  • Avoid walking on your new flooring with high heels
  • Use a floor cleaner to keep your new flooring looking good
  • Avoid dragging appliances on your new flooring
  • Never use steam cleaners on the units, worktops or panels.