Services affected by Microsoft outage

Some of our contact channels are currently affected by a global Microsoft outage. Emails and online forms are not working. Our portal is unaffected.

Please contact us by live chat or phoning 0800 3586025 to report an emergency only.

We are working to understand the extent of the impact. Please be aware that there may be delays in providing services to you during this time. We will prioritise any emergency repairs and support. Thank you for your patience.

How can I get a rent statement?

We will send you a rent account statement annually. This shows the weekly rent due, payments made (including any housing benefit paid direct to us) and the balance on your account.

If you need a statement now, you can request one by logging into your customer portal account or by completing the form here.

Did you find this information useful?

Your feedback will be submited upon pressing the button

thumbs up
/
thumbs down

Thank you for your feedback

Do you still need help? Contact Us