My home has flooded, what do I do?

If you have been hit with a severe flood, please call us on 0800 358 6025 straight away.

It's very important that you call us on the number above to report a flood instead of contacting us by email or other methods. This is the quickest way for us to get help out to you in an emergency.

The safety of our customers is our number one priority, and we'll always respond as quickly as possible when severe flooding puts you or your home at risk.

We have some other useful help centre articles about flooding here:

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