Our policies

Gender pay gap data for Magna Housing Limited

Gender pay gap data for Magna Housing Limited

Every year we publish our latest gender pay gap information.

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Modern slavery and human trafficking statement for the financial year 2020/2021

Modern slavery and human trafficking statement for the financial year 2020/2021

This statement is made under Section 54 of the Modern Slavery Act 2015. The statement outlines the steps we have taken to target modern slavery in our organisation and in our supply chains during the financial year April 2020 to March 2021 as well as further actions we will take during 2021/22.

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Our anti-social behaviour policies and procedures

Our anti-social behaviour policies and procedures

The safety of our colleagues and our customers is always our main priority. We have policies and procedures which outline how we deal with anti-social behaviour.

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Equality and diversity

Equality and diversity

Treating people fairly, with dignity and respect and operating with professionalism, integrity and openness.

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Harassment and bullying at work

Harassment and bullying at work

Magna strives to be an equality and diversity employer and has a formal equality and diversity policy in operation.

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What you can expect from us

What you can expect from us

We’re a customer centred business, passionate about creating great homes. Our customers are at the heart of everything we do.

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Safeguarding children and adults at risk

Safeguarding children and adults at risk

We believe that it is always unacceptable for a child or adult at risk to experience abuse of any kind and recognise our responsibilities to safeguard the welfare of all children and adults at risk, by a commitment to practice which protects them.

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Competition and prize draw rules

Competition and prize draw rules

To encourage our customers to get involved and give us their views, we run competitions and prize draws as incentives for surveys. To make sure they are straightforward and fair, we run them according to the Magna Housing competition rules written by our legal team and set out below. 

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Our policy on executive board members

Our policy on executive board members

To comply with the NHF Code of Governance 2020 we have a policy on the role of executive board members.

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Community and Stakeholder Involvement Policy

Community and Stakeholder Involvement Policy

For Magna, community and stakeholder involvement means working closely with others in areas where we own and manage properties to improve services to our customers and the areas in which they live.

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What is Magna doing about housing fraud?

What is Magna doing about housing fraud?

Most people applying for housing wait their turn to be allocated a home. Housing cheats don’t wait, they jump the queue. It’s not fair. They use up valuable housing which deprives those in greater need. They are guilty of housing fraud.

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Mobility scooter policy

Mobility scooter policy

We are committed to safe neighbourhoods and to keeping our customers safe in their homes. Our mobility scooter policy has been developed in line with the National Fire Chiefs Council (NFCC) mobility scooter guidance.

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Hate incident policy

Hate incident policy

Our hate incident policy sets out clearly what we regard as a hate incident and how we will respond to such incidents.

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