What are service charges?

Service charges are costs you may have to pay towards extra services and benefits we provide that aren't covered by your rent. Not everyone pays service charges, but if you do they'll be set out in your tenancy / lease agreement.

Service charges go towards things like:

  • Keeping your communal areas well maintained and looking good
  • Making sure that lifts and door entry systems are working properly if your building has them
  • Regularly testing fire alarms and other safety systems and equipment to keep you safe in your home
  • Buildings insurance
  • And much more

How much you'll pay can vary from year to year depending on how much it has cost us to provide the service. You can find out more about service charges and how we calculate them here.

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