Services affected by Microsoft outage

Some of our contact channels are currently affected by a global Microsoft outage. Emails and online forms are not working. Our portal is unaffected.

Please contact us by live chat or phoning 0800 3586025 to report an emergency only.

We are working to understand the extent of the impact. Please be aware that there may be delays in providing services to you during this time. We will prioritise any emergency repairs and support. Thank you for your patience.

Do I need permission for a dropped kerb?

If you'd like a dropped kerb outside your home, you'll need to seek permission from your local authority.

You can use this handy tool on the government's website to search by postcode to find the right information for your local authority.

Your local authority are responsible for maintaining public footpaths and roads, so you won't need permission from us to install a dropped kerb.

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