Our Careline Services
Our Careline service gives you the freedom to live independently in your own home.
A Careline is a small unit connected to your telephone line; it’s used to raise an alarm. You will be given a pendant, which can be worn around the wrist or neck, when this is activated it will connect to the 24-hour emergency call centre, who will be able to assist you
Independence when you want it, help when you need it.
At the touch of a button friends or family can be alerted 24 hours a day, 7 days a week, offering peace of mind and reassurance.
Installation is free and will be carried out at a time convenient for you. Call 0800 999 6130 to find out more.
How it works
Our 24-hour emergency call centre is automatically contacted when you press your pendant. When your call has been received, it will be answered by an operator. If the operator gets no response from you, they will try to reach you on the phone, after which, if there is still no response, they’ll call your contacts, or if necessary, the emergency services.
Other services from Careline
We can also fit a key safe outside your property to enable quick access in an emergency.
We have a range of additional items that may help you, such as fall detectors, which can be tailored to your needs and would work with what you already have in place.
In Somerset, we offer a home from hospital service which can be arranged through your occupational therapist, which includes a Careline being fitted which is free for six weeks. After the six weeks, you can choose to pay and continue the service or we can remove the Careline from your home. Installation is free and will be carried out at a time convenient for you. It’s really simple to organise a demonstration or to request further information.
If you like any further information, give us a call on 0800 999 6130 and we will be more than happy to have a chat about our services.