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How we're supporting survivors of Domestic Abuse

At Magna, we are committed to helping and supporting victims and survivors of Domestic Abuse.  

The UK Government says: 

Anyone can be a victim of domestic abuse, regardless of gender, age, ethnicity, socio-economic status, sexuality or background. 

There are different kinds of abuse that can happen in different contexts. The most prevalent type of domestic abuse occurs in relationships. But the definition of domestic abuse also covers abuse between family members, such as adolescent to parent violence and abuse.” 

In 2018, we signed up to the Chartered Institute of Housing’s Make A Stand campaign. We have put certain things in place that means our staff have regular training on understanding the signs of Domestic Abuse. We understand how damaging Domestic Abuse can be and how it can affect someone’s home life. 

We’ll be making sure we continue to meet the four pledges from the Make A Stand campaign: 

• Have a policy to support residents who are affected by domestic abuse 
• Make information available on our website and in other places 
• Have a policy to support staff who are affected by domestic abuse 
• Have a champion who is at a senior level in the organisation 

We understand that sometimes you may not be able to stay in your Magna home because you are experiencing or have experienced Domestic Abuse. If you need to move home because of Domestic Abuse, we can support your application with the following housing register providers: 

Dorset HomechoiceSomerset Homefinder and Devon Homechoice .


Help is available

We have put together some information on how to get help or support if you are experiencing or perpetrating Domestic Abuse. 

If you are experiencing domestic abuse, or know someone who is, you can get help from organisations such as Women’s Aid or Respect. 

If you live in Somerset:  

Contact the Somerset Domestic Abuse Support helpline: 0800 69 49 999 

Or email the Somerset Integrated Domestic Abuse Service 
General Enquiries: 

Opening Hours - 8am to 8pm Monday to Friday and 9am to 1pm Saturday/Sunday. 

If you live in Dorset 

Your First Dorset Integrated Domestic Abuse and Sexual Crime Service 

Telephone: 0800 234 6266 


If you live in Devon:  

If you would like to talk to someone, call the Devon Domestic Abuse Service Helpline on 0345 155 1074.  

Referrals can be made directly by individuals or by agencies on behalf of their clients by calling 0345 155 1074 or by secure email at 

If you are in any danger you should call 999 immediately. 

The Home Office has a system in place called Silent Solutions which helps callers, such as domestic abuse victims, who cannot speak to an operator. 

If you have not been able to signal that your call is an emergency by coughing or whispering after dialling 999, you will be put through to the operator. 

If you are in danger, you will be asked to dial "55" otherwise the call will be terminated. 

Support if you are worried about hurting someone 

If you are worried about hurting the ones you love while staying at home, call the Respect phoneline for support and help to manage your behaviour. This is an anonymous and confidential helpline for men and women who are harming their partners and families. It takes calls from partners or ex-partners, friends, and relatives who are concerned about perpetrators. Telephone: 0808 802 4040 

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