Our customers' safety is our top priority and we regularly carry out safety checks in our customer homes such as gas and electrical checks, fire doors and smoke detection to ensure everything is in working order to keep you and your home safe.

Over the next few weeks, you may receive a phone call or visit from us to check the smoke detection in your home. Smoke detection saves lives, so it’s really important you have smoke alarms installed in your homes and test them regularly to make sure they’re working. If they don't work as they should, or you notice any damage, please let us know immediately and we will come and repair or replace.