Services affected by Microsoft outage

Some of our contact channels are currently affected by a global Microsoft outage. Emails and online forms are not working. Our portal is unaffected.

Please contact us by live chat or phoning 0800 3586025 to report an emergency only.

We are working to understand the extent of the impact. Please be aware that there may be delays in providing services to you during this time. We will prioritise any emergency repairs and support. Thank you for your patience.

Why is my account in arrears?

If your account is showing arrears, and you're not sure why, you can get in touch with our income team by completing the form on this page:  Worried about paying your rent? | Magna

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