The income management team collects payments due on:-
- Rent and service charges - on general needs, sheltered, shared ownership properties and garages (for more information see our rent and service charges leaflet and help and advice about rent arrears leaflet).
- Supporting People charges
- Service charges
- Rechargeable repairs - on current and former tenancies
- Legal costs
- Former tenant debt
- Sewerage costs
The team is here to help and give advice on benefits, payments due and arrears. However, where necessary, they may take legal action against a tenant who is not paying their rent, which may result in eviction.