damp around a plug socket

Damp, condensation and mould

All homes are at risk of condensation, particularly through the winter months. Excess condensation in your home can lead to problems such as mould growth, which can affect your health and the health of your home.

Small amounts of condensation aren't usually a problem, and there are some everyday things we can all do to help prevent it, some of which we've listed below.

If you spot any damp and mould in your home, it's really important that you submit the form at the bottom of this page and let us know.

You can click on each section below to learn more about damp, condensation and mould and what you can do to help prevent it.

Listen to our expert, Steve, explain more about how to prevent damp and mould in your home.

Storage heaters and heat pumps

If your home has a storage heater, being familiar with your controls can help you to stay warm and improve energy efficiency. You can learn more about how to use your storage heater here.

If you have a heat pump and would like to learn more about how to use it, get in touch with us.

You can read our damp, condensation and mould policy here to learn more about how we deal with the effects of damp, condensation and mould and how we aim to keep our customers safe.

Need to report damp and mould in your home?