Our impact and performance

We're committed to our customers and providing a quality service that is value for money. We're passionate about the impact we make and our performance. We regularly measure how we're doing to make sure we provide the value for money service we promise.

Our financial statements

Take a look at our latest financial statements, that demonstrate that we are a strong, financially stable organisation.

Tenant satisfaction measures

Take a look at our latest Tenant Satisfaction Measures (TSMs) results and what we're doing to improve our services.

Value for money, payments and spending

Find out about how we achieve value for money and what we spend our money on.

Sustainability

Sustainability isn’t just about being ‘green’. It means doing things that have a positive impact on our environment and people, now and in the future, and being a well-run business.

Internal Audits

Internal Audit provides an independent review of how we deliver services and manage our organisation. Each year, we develop an audit plan that covers a range of services and activities across the business to ensure key areas are regularly reviewed.