Services affected by Microsoft outage

Some of our contact channels are currently affected by a global Microsoft outage. Emails and online forms are not working. Our portal is unaffected.

Please contact us by live chat or phoning 0800 3586025 to report an emergency only.

We are working to understand the extent of the impact. Please be aware that there may be delays in providing services to you during this time. We will prioritise any emergency repairs and support. Thank you for your patience.

How can I give feedback about your services

We want to give our customers the opportunity to influence how our services are delivered. We’ve got lots of different groups to get involved in, either online, in

person or by phone. Take a look at the options here.

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