Money & Benefits
This section explains briefly what benefit options are open to you, to help pay your rent, and how you can claim them.
More information is available from the Department of Work and Pensions, the Citizens Advice Bureau and other agencies.
You can also contact our money matters team for more information.
Money matters service
Our money matters advisers will give you information, advice and help with claiming benefits, reducing household costs, opening bank accounts and helping with debt problems. We want to make sure you are receiving the maximum income you’re entitled to, to enable you to pay your rent and keep the roof over your head secure.See more
Tips and advice
Our money matters team shares their top tips and advice on all things money matters.See more
Rules on 'under occupancy' mean that if you are of 'working age' your housing benefit or universal credit housing costs will be reduced if you are deemed to be living in a property larger than your needs.See more
Universal credit is a benefit for working age people, that has been introduced by the government. It has replaced employment and support allowance (income related), jobseekers allowance (income based), income support, child tax credit, working tax credit and housing benefit.See more
Bank accounts and Credit Unions
With changes to the way that benefits are paid, people are increasingly being asked to provide bank accounts for their universal credit and other benefit payments to be paid in to: we appreciate that some of our customers might find this difficult due to the identification needed by some banks.See more
Home Moves Incentive Scheme
If you're wanting to move to a smaller home, you may be eligible for the Home Moves Incentive Scheme.See more