My repair responsibilities
Your full responsibilities for your home are detailed in the tenant handbook. This includes responsibility for certain repairs. Here are some of the typical things we get asked about whether it's your or our responsibility.
You are responsible for repairing the following:
Battery powered door bells
Curtain battens, coat hooks, rails and fixings
Sink/bath chains and plugs
Electrical faults arising from the use of faulty appliances
Resetting trip switches
Plugs, fuses, light bulbs, fluorescent tubes and starters (except in communal areas) How to change light bulbs
Minor plaster cracks, damage to internal decorations and other minor repairs of a similar nature
Any appliance, structure or installation which was not supplied by Magna
Replacement of additional locks and keys
Arranging access to your home when keys are mislaid or left in the property.
Blocked sinks, basins, baths and toilets
Dealing with minor pest problems inside your home and in your garden
Treating minor mould growth (unless the problem results from rising or penetrating damp or pipe leaks)
Relighting boilers and bleeding radiators
Smoke alarms/detectors: where supplied it is your responsibility to check that they are in working order, including the replacement of batteries (except in sheltered housing)
Connecting and disconnecting washing machines, dishwashers, cookers and telephones.
Arranging for the correct venting of tumble dryers
Clearing leaves from gully grids
Replacing toilet seats
Replacing broken or cracked glass where no police crime report number has been obtained
Any damage caused by you, a member of your family or a visitor to your home
Checking room thermostat is set at the correct temperature
Checking heating programmer is set at the correct time settings
This is not a complete list but an indication of the types of repairs we expect you to deal with. Please contact us if you have any questions.