Come on in to our new digital home

At Magna, we know how precious your time is, so we’ve been busy developing our website so you can access our services from anywhere, anytime, making life that little bit simpler.

This is only the beginning. There’s so much more to come, with new features being designed to give you even more flexibility and freedom to manage your Magna Home, from home.

Scroll down to see the latest services available to access online.

Help and FAQs

We've put together some frequently asked questions that you may have, about your home, to help you.

Find out more

Email us

Did you know that there’s now just one email address for all customer queries? This means we’re always open, even when our phone lines are closed.

contactus@magna.org.uk

Report Anti Social Behaviour

We're committed to tackling anti-social behaviour and we'll use all available solutions to help resolve problems but we need your help to tell us when you've seen or experienced any form of ASB.

Find out more

Apply for a pet

We have created forms to speed up the process of applying for pet permission.

Find out more

Covid 19 information

As government guidance continues to change, we wanted to update you and recap the guidance we're currently following to keep everyone safe from Covid-19.

Comments, compliments or suggestions?

Whilst we pride ourselves on the service we deliver, we constantly strive to do better. We value any feedback or suggestions as to how we might improve and it is always nice to hear when we've done a good job. To send us a comment, compliment or enquiry, please complete our online form.