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Customer information

We have lots of information available in the sections below for our customers to self-serve, get involved and find out more about what we're doing. 
 

Tenant Handbook

Tenant Handbook

Welcome to your tenant handbook. We hope you will find this information helpful.

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Opendoor magazine

Opendoor magazine

Opendoor is produced for all Magna customers and aims to keep you informed about housing issues and community news.

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Access to information

Access to information

Social Tenant Access to Information Requirements (STAIRs) is a new government standard which provides tenants with more information about their landlord, their homes and the services they receive.

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Our service standards

Our service standards

We want you, our customer, to be clear about the service you receive from us and the standards you can expect.

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